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Monday, July 28, 2025
๐ Battery Not Charging on HP Laptop: Step-by-Step Solutions
Is your HP laptop plugged in but refusing to charge?
Whether it’s stuck at a low percentage or not responding at all, this guide walks you through every fix—from quick resets to advanced diagnostics.
๐ Step 1: Visual Inspection
- Check the charger cable for frays, bends, or loose connectors
- Confirm the charging LED is lit when plugged in
- Try a different power outlet or adapter
- ⚠️ Some HP laptops have multiple USB-C ports—only one supports charging
๐ Step 2: Perform a Hard Reset
- Shut down the laptop and unplug the charger
- Remove external devices (USB drives, accessories)
- Press and hold the power button for 25 seconds
- Reconnect the charger and power on
๐ก This clears temporary glitches in power management
๐งช Step 3: Run Battery Diagnostics
Option A: Windows Battery Report
- Open Command Prompt as Admin
- Type:
powercfg /batteryreport
- View the report in your User folder to check battery health
Option B: HP Battery Check Utility
- Use HP Support Assistant
- Run the Battery Test for a failure ID
- Request repair if under warranty
๐งผ Step 4: Clean Charging Port
- Inspect for dust, corrosion, or bent pins
- Use a soft brush or compressed air to clean
- Try gently wiggling the cable to test connection stability
๐ ️ Step 5: Update Battery Drivers
- Open Device Manager
- Expand “Batteries” → Right-click
Microsoft ACPI-Compliant Control Method Battery
- Select “Update Driver”
- Restart the laptop
๐ง Also check for BIOS and chipset updates via HP’s support site
⚙️ Step 6: Check Power Settings
- Go to Control Panel → Power Options
- Ensure charging is enabled in your current plan
- Disable battery-saving features temporarily
๐ Step 7: Calibrate the Battery
- Let the battery drain completely until the laptop shuts off
- Recharge to 100% without interruption
- Repeat once to reset battery sensors
๐งฏ Step 8: Consider Battery Replacement
- If battery health is below 50% or it won’t hold charge:
- Removable battery: Replace manually
- Internal battery: Seek professional service
⚠️ Swollen or damaged batteries should be replaced immediately