Tech Fix Daily

If you're frustrated by Microsoft Outlook constantly asking for your password, you're not alone. This issue is common among Office 365 users and can stem from several causes like outdated credentials, corrupted profiles, or authentication errors. In this post, we’ll walk you through step-by-step solutions to resolve the problem permanently.

📁 Common Causes

Incorrect or outdated saved credentials

Corrupted Outlook profile

Modern Authentication issues

Cached credentials

Two-Factor Authentication conflicts

📅 Step-by-Step Fixes

✅ 1. Clear Cached Credentials

Close Outlook

Open Control Panel > Credential Manager > Windows Credentials

Find any entries related to Microsoft Outlook or Office Remove them all

✅ 2. Enable Modern Authentication (If using Office 365)

Open Registry Editor (type regedit in Run)

Navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

Create or edit a DWORD value:

Name: EnableADAL

Value: 1

Restart PC

✅ 3. Create a New Outlook Profile

Go to Control Panel > Mail > Show Profiles

Click Add and create a new profile

Set it to be the default

Open Outlook and add your account again

✅ 4. Check Office Activation & Updates

Open any Office app → File > Account

Make sure Office is activated

Click Update Options > Update Now

✅ 5. Enable Remember Password

While entering the password, make sure "Remember my credentials" is ticked

✅ 6. Check Two-Factor Authentication

If you use 2FA, make sure you’re using an App Password, not your main account password

Set it up in your Microsoft Account > Security > Additional security options