Tech Fix Daily

HP Laptop Audio Not Working: Sound Solutions

 

No sound from your HP laptop? Whether it’s total silence, crackling output, or missing speakers, this guide walks you through every fix—from quick volume checks to deep driver resets.

🔍 Step 1: Check Volume & Output Settings

• Click the 🔈 speaker icon in the taskbar
• Make sure volume is turned up and not muted
• Right-click → Open Sound Settings → Check Output Device
• Ensure the correct speaker or headphone is selected

💡 Sometimes Windows defaults to HDMI or Bluetooth audio instead of built-in speakers

🧰 Step 2: Run Windows Audio Troubleshooter

• Go to Settings → System → Sound → Troubleshoot
• Follow prompts to detect and fix common sound issues
• Restart after applying fixes

🧪 Windows can auto-repair misconfigured audio settings

🧼 Step 3: Check Physical Connections

• If using external speakers or headphones:

• Unplug and replug the audio jack
• Try a different port or device
• Inspect for dust or damage in the jack

🔌 Loose or dirty ports can block audio output

🔧 Step 4: Update or Reinstall Audio Drivers

• Open Device Manager → Sound, video and game controllers
• Right-click your audio device (e.g., Realtek, Conexant) → Update Driver
• If issue persists:

• Right-click → Uninstall Device
• Restart to reinstall automatically

⚙️ Corrupted drivers are a common cause of silent systems

🧠 Step 5: Set Default Playback Device

• Go to Control Panel → Sound → Playback tab
• Right-click your speakers → Set as Default Device
• Click Properties → Levels tab → Ensure volume is up and not muted

🧯 Wrong default device = no sound

🧬 Step 6: Check for Disabled Audio Services

• Press Windows + R → type services.msc
• Find Windows Audio and Windows Audio Endpoint Builder
• Make sure both are Running and set to Automatic

🧪 If these services are stopped, sound won’t work

🧪 Step 7: BIOS & OS Updates

• Visit HP Support
• Download latest BIOS and chipset drivers for your model
• Install updates and restart

🔧 Outdated firmware can block audio initialization

🔄 Step 8: Reset Windows Sound Settings

• Open Command Prompt as Admin
• Type: sfc /scannow → Press Enter
• This scans and repairs system files related to sound

🧯 Step 9: Use HP Support Assistant

• Download HP Support Assistant
• Run Audio Check tool for automated diagnostics
• Follow guided steps to fix or escalate the issue