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Monday, September 15, 2025
Laptop turns on (power LED lights), then shuts down in 2 seconds.
Step-by-Step Fixes for HP Envy x360 Convertible
1. Hard reset / Power drain
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Disconnect the charger.
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If the battery is internal (most x360 have internal), press and hold the power button for 30–40 seconds.
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This drains static electricity.
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Plug the charger back in (do not press the power yet).
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Now press the power and check.
2. Battery vs Charger test
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Disconnect the charger, try only on the battery.
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Then try only on charger (internal battery is not removable without opening, so we simulate by: power off, connect charger, hold power + mute button for 15s to reset embedded controller).
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If it works only on the charger, → battery is faulty.
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If it works only on battery, → charger is faulty.
3. External Display test
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Connect an HDMI monitor or a USB-C to a display adapter.
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If the external display shows BIOS but the internal screen stays black before shutdown, → display cable / LCD issue.
4. Reseat RAM & SSD
On HP Envy x360 Convertible:
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RAM is often soldered (cannot be replaced).
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But the SSD is replaceable.
Steps:
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Unscrew the back panel (Torx T5 usually, hidden screws under rubber feet).
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Disconnect the battery cable from motherboard.
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Remove the SSD and reinsert.
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Reconnect the battery, and try powering on.
5. BIOS/CMOS reset
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HP Envy has a built-in BIOS reset combo:
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Hold Win + B, then press and hold the power button.
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Release power after ~3 seconds, keep holding Win + B until the BIOS recovery screen appears.
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If it doesn’t, disconnect the internal battery for 10 minutes (requires opening the back cover).
6. Signs of deeper issues
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Fan spins then cuts off → thermal/CPU problem.
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No fan spin at all, only light flash → motherboard power circuit fault.
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Caps Lock / Num Lock LED blinking → HP error codes (we can decode the blinks).
Advanced Solution (if basics fail)
If none of the above helps:
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Likely motherboard VRM, MOSFET, or BIOS corruption issue.
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For this, board-level repair (reprogram BIOS chip or replace faulty MOSFETs) is needed in the repair lab.
So, first try:
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Hard reset.
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Charger test (try another HP USB-C charger).
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Attempt BIOS reset (Win + B + Power).
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If it still fails → open the bottom cover, disconnect battery, reseat SSD, reconnect battery, and retry.