Tech Fix Daily

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✅ Step 1: Unbox & Connect the Scanner

1. Unpack the scanner and remove all protective materials.

2. Connect the power adapter to the scanner and plug it into a wall outlet.

3. Connect the USB cable from the scanner to your computer directly (avoid USB hubs initially).

4. Power ON the scanner.

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✅ Step 2: Download & Install Software

Go to Epson's official page:
👉 https://epson.com/Support/Scanners/DS-Series/Epson-WorkForce-ES-400/s/SPT_B11B226201

Download the following:

1. Epson Scan 2

2. Scanner Driver

3. Event Manager Utility

🔄 Install all of them in order: driver → scan utility → event manager

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✅ Step 3: Set Up Epson Scan 2

1. After installation, open "Epson Scan 2" from Start Menu.

2. If your scanner isn’t detected:

   • Click “Settings”.

   • Under “Scanner”, select Epson ES-400 from the list.

   • Click Test, then OK.

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✅ Step 4: Configure Event Manager (For Scan Buttons)

1. Open Epson Event Manager Utility.

2. Ensure Epson ES-400 is selected.

3. Keep this utility running in the system tray — it enables the scan button on the device.

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✅ Step 5: Test Scanning

• Place a page in the ADF (document feeder).

• Press the scan button on the scanner.

• Or open Epson Scan 2 on your PC, choose scan settings (PDF, JPG, etc.), and click Scan.

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🛠️ Optional Configuration (Recommended)

📝 Save as PDF by default

1. In Epson Scan 2 → Select PDF as format.

2. Set file destination folder.

🔄 Set Scanner as Default Device

• Go to Control Panel → Devices and Printers → Right-click ES-400 → Set as default scanner

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💡 Troubleshooting Tips

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Would you like setup steps for macOS too or instructions to scan to email or cloud?

The Epson Scan 2 error (E425-B202) usually means that the scanner is not communicating properly with your PC — most often due to:

• Driver issues

• USB communication problems

• Or missing scan utility configurations

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✅ Step-by-Step Fix for E425-B202

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🔁 1. Restart Everything

• Turn off your scanner

• Unplug the USB cable

• Restart your PC

• After it restarts, reconnect the scanner and turn it back on

Then try launching Epson Scan 2 again.

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🔌 2. Check USB Connection

• Plug the scanner directly into your PC, not through a USB hub or docking station.

• Try a different USB port (preferably USB 2.0 instead of 3.0).

• Try using a different USB cable if available.

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🖥️ 3. Reinstall the Scanner Driver + Epson Scan 2

Fully uninstall the existing Epson software:

• Go to Control Panel > Programs > Uninstall a program

• Remove:

  • Epson Scan 2

  • Epson ES-400 driver

  • Epson Event Manager (if installed)

Then download and reinstall from Epson’s official site:
👉 https://epson.com/Support/Scanners/DS-Series/Epson-WorkForce-ES-400/s/SPT_B11B226201

Download and install in this order:

1. Scanner Driver

2. Epson Scan 2 Utility

3. Event Manager Utility

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⚙️ 4. Run Epson Scan 2 in Compatibility Mode

Sometimes Epson Scan 2 fails on newer Windows versions.

Do this:

• Right-click on the Epson Scan 2 shortcut

• Select Properties > Compatibility

• Check "Run this program in compatibility mode for:" → Windows 8

• Also check "Run as administrator"

• Click Apply, then OK

• Relaunch it

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🔍 5. Verify Scanner is Recognized

• Press Win + R, type: control scanners, press Enter

• Do you see “Epson ES-400” in the list?

  • If yes: the PC sees it — issue is with the software

  • If no: hardware/driver problem — go to Device Manager

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🧰 6. Check Device Manager

• Open Device Manager

• Expand Imaging Devices or Other Devices

• Right-click “Epson ES-400” (if listed), click Update Driver

• Or uninstall it, then scan for hardware changes

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✅ 7. Final Step: Test After All Fixes

• Reboot PC

• Open Epson Scan 2

• Try scanning again